Yes. We offer free 30-day trials to help you learn the ropes before you decide if you want to purchase a plan. Try it here.

The number of envelopes you can send for signature depends on your plan type.

Our eSignature Personal plan includes five (5) envelopes every month. Once an envelope is sent, it will count towards this allowance whether or not the envelope is signed or completed. You will be able to correct an envelope in flight prior to completion without having it count toward the plan allowance.

We believe that send volume (i.e. number of envelopes sent for signature) should not be a deciding factor in selecting your eSignature provider, and we understand that you may not know how many envelopes you’ll need to send for signature in your first year with DocuSign. Based on historical usage of our existing customer base, we know that 100 envelopes per user per year far exceeds the needs for most customers. Therefore, Standard and Business Pro annual plans include an allowance of up to 100 sent envelopes per user per year. Monthly plans have a pro-rated monthly allowance. Once an envelope is sent, it will count towards this allowance whether or not the envelope is signed or completed. You will be able to correct an envelope in flight prior to completion without having it count toward the plan allowance. The number of envelopes sent for signature using PowerForms or Bulk Send will also count towards this allowance. If you do send more than 100 envelopes in your first year, our sales team may contact you to help you choose the plan that best meets your needs.

The DocuSign for REALTORSⓇ annual plan does not have an envelope allowance, but send volume is subject to our Reasonable Use Policy.

For all plans, send volume is subject to our Reasonable Use Policy. We may prevent you from sending new envelopes if your send volume exceeds Reasonable Use. If this happens please contact our sales teams at 1-877-720-2040.

Advanced solutions can be customized to reflect your specific needs. As a result, envelope limits vary based on the terms of your plan. If you have questions please contact our sales teams at 1-877-720-2040.

In DocuSign, an envelope is a container for documents that you send to a recipient to sign. An envelope can have one document or many documents, and one signer or many signers. Envelopes have statuses (i.e. sent, delivered, completed, voided) and also contain information about the sender and timestamps that indicate the progress of the delivery procedure. Regardless of how many documents, fields, and signers a given envelope contains, it still counts only once towards your eSignature plan’s envelope allowance once it is sent out to be signed.

If you need more than 5 users, please contact our sales team at 1-877-720-2040. If you have previously purchased a plan online, you can add users in the product at an additional cost per user after you activate your account.

DocuSign plans start at $10 per month when purchased annually and scale up to include more advanced functionality. In addition, customers can sample the DocuSign experience with a free offering, which includes 3 signature requests. All of DocuSign’s offerings include the highest levels of trust and security, industry leading user experience, and the flexibility to grow as your needs evolve.

Yes, your subscription will automatically be renewed until you let us know that you'd like to change your plan or cancel your account.

You can close or downgrade your account at anytime by following the instructions here.

Yes, please call 1-877-720-2040 to learn about our industry specific offerings that are available through direct sales only. DocuSign has offerings for Government (e.g., FedRAMP), Healthcare / Life Sciences (e.g., BAA, HIPAA, 21 CFR Part 11), and Financial Services (e.g., Asset Vaulting, eNotary, Rooms for Mortgage).

Please refer to our Refund Policy for more information.

No, recipients of your documents do not need an account to sign with DocuSign. Your document will be sent via email from dse@docusign.net and recipients can review the document, adopt a signature, and complete the signing process without having a DocuSign account.